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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a professional manufacturing factory. Our production facilities are equipped to handle high-volume orders with strict quality control.
Does your company provide customized manufacturing services?
Yes, we provide comprehensive OEM and ODM services. Our experienced R&D team can develop tailored solutions based on specific customer requirements.
What is the typical delivery time for orders?
For items currently in stock, the delivery time is approximately 1 month. Lead times for custom orders may vary based on project complexity.
Can I request samples for testing?
Yes, samples are available. Please note that customers are responsible for the cost of the sample and the associated freight charges.
What are the standard payment terms?
For orders under $3,000, 100% payment is required before shipment. For orders over $3,000, we require a 30% deposit with the remaining 70% due before shipment.
Does the inverter support parallel operation?
Yes, this series supports parallel operation of 1 to 6 units, making it ideal for scalable commercial and energy storage projects.