Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a specialized manufacturing factory based in China, providing professional power solution services.
Do you support customized manufacturing (OEM/ODM)?
Yes, we provide comprehensive OEM and ODM services. Our experienced R&D team works closely with customers to deliver high-efficiency customized solutions.
What is the typical delivery time for orders?
For items currently in stock, the delivery time is approximately one month. Specific timelines depend on the order volume and requirements.
Do you provide product samples?
Samples are available upon request. Customers are required to cover the sample costs and the associated freight charges.
What are the available payment terms?
For orders under $3000, 100% payment is required before shipment. For larger orders, we typically require a 30% deposit with the remaining 70% paid before shipment.
What types of batteries are compatible with these inverters?
Our inverters are designed to be compatible with both Lead-Acid and Lithium battery systems, featuring configurable settings via the LCD interface.