Frequently Asked Questions
What if I don't have import experience?
We have reliable forwarder agents which can ship items to you by sea/air/Express to your doorstep. We will help you choose the most suitable shipping service.
How long is the warranty for these inverters?
The warranty for off-grid inverters is 3 years, while on-grid and hybrid inverters come with a 5-year warranty.
What is the typical lead time for production?
Typical delivery time for mass production ranges from 7 to 25 days depending on the order volume.
Is the inverter suitable for outdoor installation?
Yes, the system features an IP65/Type 3R protection degree, making it highly resistant to dust and water, suitable for outdoor environments.
What battery types are compatible with this system?
The inverter is compatible with both Lithium-ion and Lead-acid batteries within a voltage range of 40~58V.
Does the inverter support split-phase output?
Yes, it supports multiple topologies including split phase (120/240V), single phase (240V), and 2/3 phase configurations.